99.9% Uptime Guarantee

Our customers can rest assured that we are committed the availability of their service up to 99.9% of the time. Which means we strive to ensure that your web site is never unavailable for more than a total of 43.2 minutes (less than 2 minutes per day) in a given month.

If a customer feels like they have experienced an unacceptable amount of downtime in a given month (even if it's under 43.2 minutes), we encourage them to contact us and propose compensation that they feel is fair (up to a maximum of their monthly hosting fee). Customer satisfaction is very important to us.